Services
Managed Services
24/7 managed services support for EHR, ERP, and enterprise applications — keeping your healthcare systems running, optimized, and secure around the clock.
Always On
A True Extension of Your Organization
CorePlex's managed services team brings the right mix of application expertise, responsiveness, and a commitment to consistent processes — allowing you to ensure system stability and reliability while freeing your internal teams to focus on higher-value strategic initiatives.
With our Center of Excellence in Costa Rica, we provide 24/7 coverage for your most critical healthcare applications — EHR, ERP, and enterprise platforms — with a dedicated team that understands healthcare operations.
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Managed Services Offerings
24/7 Application Support
Round-the-clock support for your critical healthcare applications — EHR, ERP, and enterprise platforms. Our managed services team acts as a true extension of your organization, ensuring system stability and reliability.
Application Optimization
Continuous monitoring and optimization of your healthcare applications to ensure peak performance. We proactively identify and resolve issues before they impact clinical operations or patient care.
Security & Compliance
Ongoing security monitoring and compliance management to protect patient data and maintain regulatory compliance. CorePlex keeps your systems secure and audit-ready at all times.
Help Desk & Tier 2/3 Support
Experienced healthcare IT professionals available to resolve complex application issues quickly. Our tiered support model ensures the right expertise is applied to every issue.
System Monitoring & Reporting
Proactive system monitoring with detailed reporting and analytics to give your leadership team visibility into application health, performance trends, and support activity.
Center of Excellence — Costa Rica
CorePlex operates a dedicated Center of Excellence in Costa Rica, providing 24/7 managed services support for EHR, ERP, and enterprise applications with a highly skilled, healthcare-focused team.
"CorePlex's managed services team has become a true extension of our organization. They bring the right mix of application expertise, responsiveness, and a commitment to consistent processes, which allows us to ensure system stability and reliability while freeing our internal teams to focus on higher-value strategic initiatives."
Kelsey Sullivan
Interim VP Applications, Hackensack Meridian Health
Ready for 24/7 Healthcare IT Support?
Let CorePlex manage your critical healthcare applications so your team can focus on what matters most.
Contact CorePlex